Privacy Policy
Last updated: May 10, 2025
ClickWave Co is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we use it.
Information We Collect
Information you provide directly
When you fill out a contact form, request a free audit, or send us an email, we collect your name, email address, business name, website URL, and any other details you choose to share.
Information collected automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on each page. This is collected through cookies and similar tracking technologies.
Information from third parties
We may receive information about you from third-party services such as Google Analytics, when you interact with our ads, or when you connect with us through LinkedIn or other platforms.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and deliver the services you request
- Send you audit reports, proposals, and project updates
- Improve our website and understand how visitors use it
- Send occasional marketing communications (only with your consent)
- Comply with legal obligations and protect against fraud
- Analyse campaign performance and refine our service offering
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 3 years. Client project data is retained for the duration of our engagement plus 2 years. Analytics data is retained for 26 months.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — request that we correct inaccurate information
- Deletion — request that we delete your personal data
- Objection — object to how we process your data
- Portability — receive your data in a structured, machine-readable format
- Withdraw consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, email us at projects@clickwaveco.com. We will respond within 30 days.
Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. Our website is served over HTTPS and access to client data is restricted to authorised team members only. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at projects@clickwaveco.com. ClickWave Company, Wyoming, USA.